Michelle’s Kustom Kreationz Terms and Conditions

Last Updated: December 18, 2024

1. Acceptance of terms
By accessing or using the Michelle’s Kustom Kreationz website (the “Website”) and/or placing an order, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these terms, please do not use the website or place an order.
2. Products and services
Michelle’s Kustom Kreationz offers a range of custom-made products and services (“Products”). Descriptions of products are provided on the website. We strive to accurately represent our products, but slight variations in color, texture, or design may occur due to the handmade nature of our creations.
3. Ordering and payment
Orders can be placed through the website. Payments are processed securely through our secure payment merchants. All prices are in USD and are inclusive of state taxes included or excluded. We reserve the right to refuse or cancel any order for any reason.
4. Shipping and delivery
Shipping costs are calculated at checkout and are based on the weight, dimensions, and destination of your order. Shipping times are estimates and may be affected by unforeseen circumstances. Michelle’s Kustom Kreationz is not responsible for delays caused by shipping carriers. Risk of loss or damage to products passes to you upon delivery.
5. Returns and refunds
Because our products are custom-made, returns and refunds are generally not accepted unless the Product is damaged or significantly different from the description provided on the website. Please contact us within 5 days of receiving your order to report any issues. We will determine the appropriate resolution on a case-by-case basis.
6. Intellectual property
All intellectual property rights in the website and its content, including but not limited to designs, images, and text, are owned by Michelle’s Kustom Kreationz. You may not use any of this content without our prior written consent.
7. Limitation of liability
To the fullest extent permitted by law, Michelle’s Kustom Kreationz shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of the website or products.
8. Indemnification
You agree to indemnify and hold Michelle’s Kustom Kreationz harmless from any claims, losses, damages, liabilities, costs, and expenses arising out of your use of the website or violation of these terms.
9. Governing Law
These terms are governed by and construed in accordance with the laws of Maryland, United States.
10. Changes to terms
Michelle’s Kustom Kreationz reserves the right to modify these terms at any time. Any changes will be posted on the website. Your continued use of the website following the posting of changes constitutes acceptance of the revised terms.
11. Contact Us
If you have any questions about these terms, please contact us at shop@michelleskustomkreationz.com or 240-436-0472